Privacy Policy

Last updated: 10/06/2023


It is PipeIt's commitment to respect your privacy with regards to any information that PipeIt may gather while running its website, www.pipeit.ai, which includes any main domains and/or subdomains. To comprehend how PipeIt collects, utilizes, discloses, and manages personal information, please read the following information regarding PipeIt's privacy policy. The following outlines PipeIt's privacy


Underlying Policies


  • PipeIt will obtain personal information through fair and lawful means and, when appropriate, with the knowledge or consent of the concerned individual.


  • Before or during the collection of personal information, PipeIt will specify the purposes for which the information is being collected.


  • PipeIt will only collect and use personal information for the stated purposes and for any related purposes, unless consent is obtained from the concerned individual or as required by law.


  • Personal data must be relevant to the purposes for which it is being used, and must be accurate, complete, and up-to-date as necessary for those purposes.

  • To safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, PipeIt will use reasonable security measures.

  • PipeIt will provide customers with accessible information about its policies and practices related to personal information management.


  • PipeIt will only retain personal information for as long as necessary to fulfill its purposes.


  • PipeIt is dedicated to conducting its business according to these principles to ensure the confidentiality and maintenance of personal information. PipeIt may modify this privacy policy at its sole discretion from time to time.


Privacy Policy Coverage


This Privacy Policy pertains to the handling of personally identifiable information ("Personal Information") that is collected when accessing or utilizing PipeIt's Services, but does not apply to the practices of companies that PipeIt does not own or manage, or individuals that PipeIt does not control. PipeIt collects various forms of Personal Information from its users, which are explained in more detail below, and utilizes this Personal Information internally in conjunction with its Services. This includes personalizing, providing, and improving PipeIt's services, enabling users to create a user account and profile, contacting users, allowing other users to contact them, fulfilling requests for certain products and services, and analyzing how the Services are being used. In some cases, PipeIt may share Personal Information with third parties, but only as described below. As indicated in the Terms of Use, PipeIt does not knowingly collect or request personal information from anyone under the age of 13. If you are under 13 years old, please do not attempt to register for the Services or provide any personal information about yourself to PipeIt. If PipeIt discovers that it has collected personal information from a child under 13 years old, it will delete that information as soon as possible. If you suspect that a child under 13 years old has provided personal information to PipeIt, please contact PipeIt's customer success team at delight@pipeit.ai.


Changes To The Privacy Policy


PipeIt is dedicated to enhancing its Services, and as a result, the Privacy Policy may need to be modified periodically. However, PipeIt will inform you of any changes by posting a notice on the PipeIt website, sending you an email, or using other methods. Please note that even if you have elected not to receive legal notice emails from PipeIt (or have not provided PipeIt with your email address), those legal notifications will continue to govern your use of the Services, and it is your responsibility to read and comprehend them. Your use of the Services after any modifications to the Privacy Policy have been published signifies your agreement to all of the changes.


Information Collected By PipeIt

Information You Provide to PipeIt


PipeIt collects and stores any information that you intentionally provide to the platform. During the registration process and/or through your account settings, PipeIt may gather Personal Information like your name, email address, and third-party account credentials (e.g., your Google login credentials or credentials for other third-party websites). If you give your third-party account credentials to PipeIt, you understand that content and/or information from those accounts ("Third-Party Account Information") may be transmitted to your PipeIt account, and that Third-Party Account Information is governed by this Privacy Policy, including your Salesforce data. Certain information may be necessary to register with PipeIt or to utilize some of the platform's features. If you have given a way for PipeIt to communicate with you, PipeIt may send you promotional email offers on behalf of other businesses, or email you about your use of the Services. PipeIt may receive a confirmation when you open an email sent from its domains, which helps to ensure that communications with you are more interesting and to improve PipeIt’s services. If you do not want to receive communications from PipeIt, please indicate your preference by sending an email to delight@pipeit.ai.


Information Collected Automatically


Whenever you use PipeIt’s Services, information is automatically collected and recorded in its logs from your device or browser, which may include your device identification, IP address, "cookie" information, the type of device or browser you’re using to access PipeIt’s Services, and the feature or page you requested. "Cookies" are identifiers transferred to your browser or device that allow PipeIt to recognize your browser or device and identify how and when pages and features in PipeIt’s Services are visited, and by how many people. You may have the option to change the settings on your device or browser to prevent or limit the acceptance of cookies, but this may prevent you from using some features within the platform. If you click on a link to a third-party website or service, a third party may also send cookies to you. This Privacy Policy does not cover the use of cookies by any third parties, and PipeIt is not responsible for their privacy policies and practices. Please note that cookies placed by third parties may continue to track your online activities even after you leave PipeIt’s Services, and those third parties may not respect "Do Not Track" requests you have set using your browser or device. PipeIt may use this data to customize content that it thinks you may be interested in based on your usage patterns. It may also use it to improve the Services, for example, this data can indicate how often users use a particular feature of the Services, and that information can be used to make the Services more engaging for all users.


  • Will Dooly Share Any of the Personal Information it receives?

PipeIt does not sell or rent your personally identifiable Personal Information to any third party, except as described below. PipeIt may share your Personal Information with third parties in the following circumstances:


  • Anonymized Information:

PipeIt may de-identify your Personal Information and share it with its partners. Aggregate usage information may also be shared with its partners to help them understand how frequently and in what ways individuals use PipeIt’s Services to provide a better online experience. However, PipeIt will not disclose aggregate usage information in a way that would identify you personally.


  • Affiliated Businesses:

In some cases, businesses or third-party websites that are affiliated with PipeIt may offer products or services to you through or in connection with the Services. Your Personal Information will only be shared with such affiliated businesses to the extent necessary for such transactions or services. PipeIt does not control the policies and practices of third-party websites or businesses, so if you choose to participate in any transaction or service related to an affiliated website or business, please review their policies.


  • Agents:

PipeIt may engage third-party companies or individuals to perform tasks on its behalf and may need to share your information with them in order to provide products or services to you. For example, PipeIt may use a payment processing company to process credit card transactions. Unless PipeIt informs you otherwise, its agents are not authorized to use your Personal Information for any purpose beyond what is necessary to assist PipeIt.


  • Business Transfers:

In the event that PipeIt decides to buy or sell assets, it may share or transfer customer information as part of the evaluation and execution of such transactions. If PipeIt (or its assets) are acquired, or if PipeIt ceases operations, declares bankruptcy, or undergoes any other change of control, Personal Information may be among the assets transferred to or acquired by a third party.


  • Protection of PipeIt and Others:

PipeIt reserves the right to access, read, preserve, and disclose any information that it believes is necessary to comply with the law or a court order, enforce its Terms of Use and other agreements, or protect the rights, property, or safety of PipeIt, its employees, its users, or others.


Information we receive from third party platforms – the Services are built on the Zoom services (and may be extended to additional video call providers and we collect call information, call transcript and recording as part of our Services, as well as, username, email address, profile picture, location). This information is collected by such third party and shared with Us pursuant to their respective privacy policy, including https://explore.zoom.us/en/privacy/.

Personal Information Security


Your PipeIt account is safeguarded by a password to ensure your privacy and security. If you use a third-party site or service to access your account, you may have different or additional sign-on protections from that third-party site or service. It is your responsibility to prevent unauthorized access to your account and Personal Information by appropriately selecting and safeguarding your password and/or other sign-on mechanism and restricting access to your computer or device and browser by logging out when you have finished using your account. While PipeIt takes measures to protect the privacy of your account and Personal Information in its records, it cannot guarantee complete security. Various factors, such as unauthorized entry or use, hardware or software failures, could compromise the security of user information at any time.


What Personal Information can I access?


You can view, edit or delete certain information you provided to PipeIt, such as your name and password, email address, and personal photograph (if uploaded). Keep in mind that the types of information you can access and manage may change as the Services evolve over time. If you have any inquiries about reviewing or modifying the information PipeIt has on record about you, you can get in touch with PipeIt's team at delight@pipeit.ai.


What options are available to me?


You can choose not to provide information to PipeIt, although certain information may be required to register with the platform or take advantage of its features. As explained above, you may be able to add, modify, or delete information. However, PipeIt may keep a copy of the unmodified information in its records when you update information. If you wish to delete your account, you may request this by emailing PipeIt's team at delight@pipeit.ai. After you delete your information, some data may still be retained in PipeIt's records, but any aggregated data derived from your Personal Information will not be used in a way that would personally identify you.


What if I have inquiries about this policy?


If you have any questions or concerns about PipeIt's privacy policies, please send a detailed message to delight@pipeit.ai, and the PipeIt team will do their best to address your concerns.



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